Thursday, February 11, 2010

Windows 7 Saga, Part 2… by Julie Siller, Marketing Assistant

My father always seems know what is going on in the world. So, when he gives me advice, I’m inclined to listen to him. That’s why I recently took note when I heard him mention the Windows 7 OS.

Basically, he convinced me that I should go ahead and move to Windows 7. That means, much to my dismay, the dreaded upgrade to my computer will take place sooner rather than later. As I mentioned in an earlier blog, I knew it was coming. But my Dad convinced me it might as well be now.

I began the process late one night - I’m a college student, remember? Anyway, I began by following the instructions that our resident Windows 7 expert Steve Gomberg provided. First, I moved all of my data to my external hard drive (One of the best purchases I have ever made in my life and something every computer owner should have on hand). Then, after running Microsoft's Windows 7 Upgrade Advisor, I downloaded and installed updates for all of my programs and devices. I also made sure I had handy all of the installation disks, download links, and serial number/product keys for my application programs. Finally, I inserted the CD to upgrade my operating system from Vista to Windows 7.

And...


It didn't work.

According to the setup wizard, not all of my device drivers had been updated. I backed out, attempted a manual update of the said drivers, and tried again. FAIL. The error message mentioned something about a “keyboard filter”? I have no idea what that does but it sounds pretty important for a laptop. The point is that the promised easy upgrade from Vista did not work for me.

Normally, I would huff and puff and threaten my computer with its life. This time however, I work for one of the leading IT companies in the area, AtNetPlus. Hopefully they can diagnose and fix the problem, because my conclusion that “computers hate Julie” and therefore nothing ever works right is not credible. Subsequently my solution of pounding on the keys and yelling until the errors disappear is probably counterproductive.

Coming soon… Windows 7 Saga, Part 3.

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